Telltale Autumn Sale

Windows 7 Ultimate 64Bit - Monkey Island Crash

Hello,

I just bought all 5 chapters of this game on Amazon.com & after I downloaded & backed things up on DVD I installed them on my Windows 7 64Bit PC. I have looked all over the web trying to find a solution to my problem so that I can try this game & play it. Not a big loss at only $9.99 but still its money I could have used for something else so it would be nice to be able to play it.

Error Images,

http://i49.tinypic.com/2a9cuj6.png / http://i45.tinypic.com/b3s8ic.png

Complete Error Information,

Problem signature:
Problem Event Name: APPCRASH
Application Name: MonkeyIsland101.RWG
Application Version: 2009.7.6.29797
Application Timestamp: 4a52e1da
Fault Module Name: MonkeyIsland101.RWG
Fault Module Version: 2009.7.6.29797
Fault Module Timestamp: 4a52e1da
Exception Code: c0000005
Exception Offset: 003f092f
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


System Information,

* Motherboard: Gigabyte GA-P43-ES3G
* CPU: Intel Q9300 Core 2 Quad 2.5GHz 6MB L2 1333 MHz FSB Socket 775
* Memory: G.SKILL 4GB 240-Pin DDR2 SDRAM DDR2 800 Model F2-6400CL5S-4GBPQ Cas Latency 5
* Video: ATI Radeon XFX HD 4650 PCI-E 2.1 16x 1GB
* Primary Master HDD: OCZ Solid 3 SLD3-25SAT3-60G 2.5" 60GB SATA III MLC
* Primary Slave HDD: Seagate Barracuda 2TB SATA II 64MB Buffer 7200RPM
* Primary OS: Windows 7 Ultimate 64Bit edition build 7600
* 2nd OS: Ubuntu Linux 12.04 64Bit

So as you can see my system is a serious over kill for this game & I use it mainly for programming, gaming, and video editing. The game is installed on my 2TB drive which is under the following paths,

I:\Tales of Monkey Island Chapter 1
I:\Tales of Monkey Island Chapter 2
I:\Tales of Monkey Island Chapter 3
I:\Tales of Monkey Island Chapter 4
I:\Tales of Monkey Island Chapter 5

I have all up to date drivers (including video) on my computer along with the latest Direct X. I have tried to install in the default directory as well with no luck. If you could kindly help me with making this game work that would be awesome! When I ordered this game I was under the impression it was a steam game which I was rather upset about once I ordered it finding out it wasn't.

Thanks for help & support,
Tony Ford

Comments

  • DjNDBDjNDB Moderator
    edited February 2013
    I can't see anything suspicious in the data you provided so far.
    Please post your dxdiag info.

    dxdiag

    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts. Don't worry, we can still see them and make them visible.
  • edited February 2013
    I just bought the game Walking Dead and it wont let me play it. its starts off with a black window and then turns white and says: WalkingDead101.exe has stoppped working.

    Plz Help!

    Here is the instructions i just followed from u:


    System Information
    Time of this report: 2/17/2013, 15:22:09
    Machine name: JAMIE-PC
    Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
    Language: English (Regional Setting: English)
    System Manufacturer: n/a
    System Model: n/a
    BIOS: n/a
    Processor: n/a
    Memory: 1536MB RAM
    Available OS Memory: 1528MB RAM
    Page File: 801MB used, 2253MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: The file smwdm.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: Intel(R) 82915G/GV/910GL Express Chipset Family
    Manufacturer:
    Chip type:
    DAC type:
    Device Key: Enum\PCI\VEN_8086&DEV_2582&SUBSYS_300D103C&REV_04
    Display Memory: 122.0 MB
    Dedicated Memory: n/a
    Shared Memory: n/a
    Current Mode: 1280 x 1024 (32 bit) (75Hz)
    Monitor Name: NEC LCD17V
    Monitor Model:
    Monitor Id:
    Native Mode:
    Output Type:
    Driver Name:
    Driver File Version: ()
    Driver Version:
    DDI Version: 9
    Driver Model: unknown
    Driver Attributes: Final Retail
    Driver Date/Size: , 0 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B78E66-66C2-11CF-EC61-0710A5C2CB35}
    Vendor ID: 0x8086
    Device ID: 0x2582
    SubSys ID: 0x300D103C
    Revision ID: 0x0004
    Driver Strong Name: Unknown
    Rank Of Driver: Unknown
    Video Accel:
    Deinterlace Caps: n/a
    D3D9 Overlay: n/a
    DXVA-HD: n/a
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Not Available

    Sound Devices
    Description: Speakers (2- SoundMAX Integrated Digital Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_8086&DEV_266E&SUBSYS_300D103C&REV_03
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: smwdm.sys
    Driver Version: 5.12.0001.5410 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 3/28/2005 09:19:38, 220992 bytes
    Other Files:
    Driver Provider: Analog Devices
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Microphone (2- SoundMAX Integrated Digital Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: smwdm.sys
    Driver Version: 5.12.0001.5410 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/28/2005 09:19:38, 220992 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line In (2- SoundMAX Integrated Digital Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: smwdm.sys
    Driver Version: 5.12.0001.5410 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/28/2005 09:19:38, 220992 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2659
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 7/13/2009 17:52:09, 258560 bytes
    | Driver: usbd.sys, 7/13/2009 17:51:05, 5888 bytes

    Gameport Devices

    PS/2 Devices
    + HID Keyboard Device
    | Vendor/Product ID: 0x03F0, 0x0024
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 7/13/2009 17:45:09, 28160 bytes
    | Driver: kbdclass.sys, 7/13/2009 19:20:36, 42576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 17:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/13/2009 19:20:36, 42576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC018
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/13/2009 17:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/13/2009 19:20:44, 41552 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 7/13/2009 19:19:10, 51776 bytes
    | Driver: sermouse.sys, 7/13/2009 17:45:08, 19968 bytes
    | Driver: mouclass.sys, 7/13/2009 19:20:44, 41552 bytes

    System Devices
    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_D3\3&21436425&0&F0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 19:20:45, 153680 bytes

    Name: Intel(R) 82801FB/FBM PCI Express Root Port - 2662
    Device ID: PCI\VEN_8086&DEV_2662&SUBSYS_300D103C&REV_03\3&21436425&0&E1
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 19:20:45, 153680 bytes

    Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
    Device ID: PCI\VEN_8086&DEV_265A&SUBSYS_300D103C&REV_03\3&21436425&0&EA
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:10, 24064 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:15, 284160 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:52:09, 258560 bytes

    Name: Intel(R) 82801FB LPC Interface Controller - 2640
    Device ID: PCI\VEN_8086&DEV_2640&SUBSYS_00000000&REV_03\3&21436425&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 19:20:43, 13888 bytes

    Name: Broadcom NetXtreme Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1677&SUBSYS_3006103C&REV_01\4&2D55A80B&0&00E1
    Driver: n/a

    Name: Intel(R) 82801FB/FBM PCI Express Root Port - 2660
    Device ID: PCI\VEN_8086&DEV_2660&SUBSYS_300D103C&REV_03\3&21436425&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 19:20:45, 153680 bytes

    Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
    Device ID: PCI\VEN_8086&DEV_2659&SUBSYS_300D103C&REV_03\3&21436425&0&E9
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:10, 24064 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:15, 284160 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:52:09, 258560 bytes

    Name: Intel(R) 82915G/GV/910GL Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2582&SUBSYS_300D103C&REV_04\3&21436425&0&10
    Driver: C:\Windows\system32\DRIVERS\igxpmp32.sys, 6.14.0010.4704 (English), 10/6/2006 21:24:00, 1181824 bytes
    Driver: C:\Windows\system32\igxprd32.dll, 6.14.0010.4704 (English), 10/6/2006 21:23:32, 53248 bytes
    Driver: C:\Windows\system32\igxpgd32.dll, 6.14.0010.4704 (English), 10/6/2006 21:23:22, 146432 bytes
    Driver: C:\Windows\system32\igxpdv32.dll, 6.14.0010.4704 (English), 10/6/2006 21:22:54, 1442848 bytes
    Driver: C:\Windows\system32\igxpdx32.dll, 6.14.0010.4704 (English), 10/6/2006 21:24:42, 2262528 bytes
    Driver: C:\Windows\system32\igxpxa32.cpa, 10/6/2006 18:58:50, 655842 bytes
    Driver: C:\Windows\system32\igxpxa32.vp, 10/6/2006 18:58:50, 929 bytes
    Driver: C:\Windows\system32\igxpxk32.vp, 10/6/2006 18:58:50, 2096 bytes
    Driver: C:\Windows\system32\igxpxs32.vp, 10/6/2006 22:41:32, 23632 bytes
    Driver: C:\Windows\system32\hccutils.dll, 3.00.0000.4704 (English), 10/6/2006 19:09:08, 81920 bytes
    Driver: C:\Windows\system32\igfxsrvc.dll, 3.00.0000.4704 (English), 10/6/2006 19:09:34, 44032 bytes
    Driver: C:\Windows\system32\igfxsrvc.exe, 3.00.0000.4704 (English), 10/6/2006 19:09:32, 192512 bytes
    Driver: C:\Windows\system32\igfxpph.dll, 3.00.0000.4704 (English), 10/6/2006 19:09:52, 163840 bytes
    Driver: C:\Windows\system32\igfxcpl.cpl, 3.00.0000.4704 (English), 10/6/2006 19:11:24, 94208 bytes
    Driver: C:\Windows\system32\igfxcfg.exe, 3.00.0000.4704 (English), 10/6/2006 19:13:10, 450560 bytes
    Driver: C:\Windows\system32\igfxdev.dll, 3.00.0000.4704 (English), 10/6/2006 19:09:04, 155648 bytes
    Driver: C:\Windows\system32\igfxdo.dll, 3.00.0000.4704 (English), 10/6/2006 19:10:00, 98304 bytes
    Driver: C:\Windows\system32\igfxtray.exe, 3.00.0000.4704 (English), 10/6/2006 19:11:10, 98304 bytes
    Driver: C:\Windows\system32\igfxzoom.exe, 3.00.0000.4704 (English), 10/6/2006 19:10:56, 106496 bytes
    Driver: C:\Windows\system32\hkcmd.exe, 3.00.0000.4704 (English), 10/6/2006 19:13:28, 114688 bytes
    Driver: C:\Windows\system32\igfxress.dll, 3.00.0000.4704 (English), 10/6/2006 19:10:14, 3276800 bytes
    Driver: C:\Windows\system32\igfxpers.exe, 3.00.0000.4704 (English), 10/6/2006 19:10:06, 94208 bytes
    Driver: C:\Windows\system32\igfxrara.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:44, 143360 bytes
    Driver: C:\Windows\system32\igfxrchs.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:44, 98304 bytes
    Driver: C:\Windows\system32\igfxrcht.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:44, 98304 bytes
    Driver: C:\Windows\system32\igfxrdan.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:46, 159744 bytes
    Driver: C:\Windows\system32\igfxrdeu.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:46, 176128 bytes
    Driver: C:\Windows\system32\igfxrenu.lrc, 3.00.0000.4704 (English), 10/6/2006 19:09:14, 155648 bytes
    Driver: C:\Windows\system32\igfxresp.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:48, 172032 bytes
    Driver: C:\Windows\system32\igfxrfin.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:48, 159744 bytes
    Driver: C:\Windows\system32\igfxrfra.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:48, 167936 bytes
    Driver: C:\Windows\system32\igfxrheb.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:48, 139264 bytes
    Driver: C:\Windows\system32\igfxrita.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:50, 172032 bytes
    Driver: C:\Windows\system32\igfxrjpn.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:50, 114688 bytes
    Driver: C:\Windows\system32\igfxrkor.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:52, 114688 bytes
    Driver: C:\Windows\system32\igfxrnld.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:52, 172032 bytes
    Driver: C:\Windows\system32\igfxrnor.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:52, 159744 bytes
    Driver: C:\Windows\system32\igfxrplk.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:54, 163840 bytes
    Driver: C:\Windows\system32\igfxrptb.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:54, 163840 bytes
    Driver: C:\Windows\system32\igfxrptg.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:54, 163840 bytes
    Driver: C:\Windows\system32\igfxrrus.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:54, 163840 bytes
    Driver: C:\Windows\system32\igfxrsve.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:56, 159744 bytes
    Driver: C:\Windows\system32\igfxrtha.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:56, 147456 bytes
    Driver: C:\Windows\system32\igfxrcsy.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:44, 159744 bytes
    Driver: C:\Windows\system32\igfxrell.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:46, 176128 bytes
    Driver: C:\Windows\system32\igfxrhun.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:50, 167936 bytes
    Driver: C:\Windows\system32\igfxrtrk.lrc, 3.00.0000.4704 (English), 10/6/2006 19:13:56, 155648 bytes
    Driver: C:\Windows\system32\igfxext.exe, 3.00.0000.4704 (English), 10/6/2006 19:13:36, 122880 bytes
    Driver: C:\Windows\system32\igfxexps.dll, 3.00.0000.4704 (English), 10/6/2006 19:13:38, 23552 bytes
    Driver: C:\Windows\system32\difx32.dll, 2.01.0000.0000 (English), 8/10/2006 21:05:26, 312320 bytes
    Driver: C:\Windows\system32\iglicd32.dll, 6.14.0010.4704 (English), 10/6/2006 19:51:22, 2363392 bytes
    Driver: C:\Windows\system32\igldev32.dll, 6.14.0010.4704 (English), 10/6/2006 19:53:52, 454656 bytes
    Driver: C:\Windows\system32\igfxCoIn_v4704.dll, 10/6/2006 22:19:12, 200704 bytes
    Driver: C:\Windows\system32\difxapi.dll, 2.01.0000.0000 (English), 7/13/2009 19:15:11, 315904 bytes

    Name: Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
    Device ID: PCI\VEN_8086&DEV_266F&SUBSYS_300D103C&REV_03\3&21436425&0&F9
    Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/13/2009 19:20:36, 15424 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 19:19:03, 42560 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 19:26:15, 21584 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 19:26:15, 133200 bytes

    Name: LSI PCI-SV92PP Soft Modem
    Device ID: PCI\VEN_11C1&DEV_0620&SUBSYS_062011C1&REV_00\4&188B0B3F&0&20F0
    Driver: C:\Windows\system32\DRIVERS\AGRSM.sys, 2.02.0098.0000 (English), 8/13/2009 14:07:12, 1163328 bytes
    Driver: C:\Program Files\LSI SoftModem\agrsmsvc.exe, 1.00.0000.0010 (English), 3/27/2009 21:10:56, 14336 bytes
    Driver: C:\Windows\agrsmdel.exe, 2.07.0005.0000 (English), 6/9/2009 16:28:36, 64000 bytes
    Driver: C:\Program Files\LSI SoftModem\agrsmdel.ico, 5/27/2009 19:17:46, 41812 bytes
    Driver: C:\Windows\system32\agrscoin.dll, 1.00.0000.0008 (English), 3/27/2009 21:12:58, 13824 bytes

    Name: Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
    Device ID: PCI\VEN_8086&DEV_265C&SUBSYS_300D103C&REV_03\3&21436425&0&EF
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:14, 41472 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:15, 284160 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:52:09, 258560 bytes

    Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
    Device ID: PCI\VEN_8086&DEV_2658&SUBSYS_300D103C&REV_03\3&21436425&0&E8
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:10, 24064 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:15, 284160 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:52:09, 258560 bytes

    Name: SoundMAX Integrated Digital Audio
    Device ID: PCI\VEN_8086&DEV_266E&SUBSYS_300D103C&REV_03\3&21436425&0&F2
    Driver: C:\Windows\system32\drivers\smwdm.sys, 5.12.0001.5410 (English), 3/28/2005 09:19:38, 220992 bytes
    Driver: C:\Windows\system32\drivers\drmk.sys, 6.01.7600.16385 (English), 7/13/2009 18:41:37, 80896 bytes
    Driver: C:\Windows\system32\drivers\portcls.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:02, 177152 bytes

    Name: Intel(R) 915G/P/GV/GL/PL/910GE/GL Processor to I/O Controller - 2580
    Device ID: PCI\VEN_8086&DEV_2580&SUBSYS_300D103C&REV_04\3&21436425&0&00
    Driver: n/a

    Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
    Device ID: PCI\VEN_8086&DEV_265B&SUBSYS_300D103C&REV_03\3&21436425&0&EB
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:10, 24064 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:51:15, 284160 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:52:09, 258560 bytes

    Name: Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
    Device ID: PCI\VEN_8086&DEV_2651&SUBSYS_300D103C&REV_03\3&21436425&0&FA
    Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/13/2009 19:20:36, 15424 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 19:19:03, 42560 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 19:26:15, 21584 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 19:26:15, 133200 bytes

    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.00.0007.3005
    Nero Audio Decoder 2,0x00600000,1,1,NeAudio2.ax,5.05.0021.0000
    ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.00.0007.3005
    ffdshow Audio Decoder,0x3fffffff,1,1,ffdshow.ax,1.00.0007.3005
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
    Nero Splitter,0x00600000,1,3,NeSplitter.ax,5.05.0021.0000
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.02.1161.0000
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.02.1161.0000
    Int
  • DjNDBDjNDB Moderator
    edited February 2013
    9Talirs wrote: »
    Processor: n/a

    Card name: Intel(R) 82915G/GV/910GL Express Chipset Family

    Description: Speakers (2- SoundMAX Integrated Digital Audio)
    Date and Size: 3/28/2005 09:19:38, 220992 bytes

    Your PC doesn't meet the minimum requirements.
    Your integrated graphics chip doesn't work with the game, your sound chip has 8 year old drivers and there's no info on your Processor.

    You best option is playing on a more recent PC.

    You might get it to work on yours only if you install a AMD or Nvidia graphics card. It might also be necessary to update the sound drivers (or install a different sound card). Since there's no info on the processor, it might be a bottleneck, but i can't know without knowing the manufacturer and model.
  • edited February 2013
    2niqr28.png

    System Information
    Time of this report: 2/19/2013, 06:35:28
    Machine name: JULY18TH1975
    Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: P43-ES3G
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz (4 CPUs), ~2.5GHz
    Memory: 4096MB RAM
    Available OS Memory: 4094MB RAM
    Page File: 2021MB used, 6165MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: ATI Radeon HD 4650
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: ATI display adapter (0x9498)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9498&SUBSYS_24511682&REV_00
    Display Memory: 2808 MB
    Dedicated Memory: 1017 MB
    Shared Memory: 1791 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: ENVISION
    Monitor Id: EPIF770
    Native Mode: 1024 x 768(p) (84.997Hz)
    Output Type: HD15
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1129 (English)
    Driver Version: 8.970.100.7000
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 11/16/2012 15:49:04, 1081856 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-D7D8-11CF-5B71-5B04BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x9498
    SubSys ID: 0x24511682
    Revision ID: 0x0000
    Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R7X:8.970.100.7000:pci\ven_1002&dev_9498&subsys_24511682
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10EC0892&REV_1003
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/13/2009 19:07:00, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10EC0892&REV_1003
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/13/2009 19:07:00, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10EC0892&REV_1003
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/13/2009 19:07:00, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/13/2009 19:07:00, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: XBOX 360 For Windows (Controller)
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x028E
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3A35
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    Gameport Devices

    PS/2 Devices
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC05A
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 34.0 GB
    Total Space: 57.1 GB
    File System: NTFS
    Model: OCZ-SOLID3 ATA Device

    Drive: I:
    Free Space: 1858.7 GB
    Total Space: 1907.7 GB
    File System: NTFS
    Model: ST2000DL001-9VT156 ATA Device

    Drive: D:
    Model: TSSTcorp CDDVDW TS-H653G ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

    System Devices
    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
    Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D1
    Driver: n/a

    Name: Intel(R) ICH10 LPC Interface Controller - 3A18
    Device ID: PCI\VEN_8086&DEV_3A18&SUBSYS_50011458&REV_00\3&13C0B0C5&0&F8
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
    Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E5
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
    Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D0
    Driver: n/a

    Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
    Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_50001458&REV_03\3&13C0B0C5&0&08
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1033&DEV_00E0&SUBSYS_00E01033&REV_04\4&278CCF74&0&22F0
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
    Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E4
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
    Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_50041458&REV_00\3&13C0B0C5&0&EA
    Driver: n/a

    Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20
    Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_50001458&REV_03\3&13C0B0C5&0&00
    Driver: n/a

    Name: NEC PCI to USB Open Host Controller
    Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\4&278CCF74&0&21F0
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
    Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E0
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
    Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E9
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_90\3&13C0B0C5&0&F0
    Driver: n/a

    Name: NEC PCI to USB Open Host Controller
    Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\4&278CCF74&0&20F0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_A0021458&REV_00\3&13C0B0C5&0&D8
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
    Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E8
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_B0001458&REV_00\4&525529E&0&00E4
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA38&SUBSYS_AA381682&REV_00\4&2273D500&0&0108
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
    Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_50061458&REV_00\3&13C0B0C5&0&D7
    Driver: n/a

    Name: Intel(R) ICH10 Family SMBus Controller - 3A30
    Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_50011458&REV_00\3&13C0B0C5&0&FB
    Driver: n/a

    Name: VIA USB eXtensible Host Controller
    Device ID: PCI\VEN_1106&DEV_3432&SUBSYS_34321106&REV_03\4&13F77309&0&00E0
    Driver: n/a

    Name: ATI Radeon HD 4650
    Device ID: PCI\VEN_1002&DEV_9498&SUBSYS_24511682&REV_00\4&2273D500&0&0008
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
    Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_50061458&REV_00\3&13C0B0C5&0&EF
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_B0021458&REV_00\3&13C0B0C5&0&FD
    Driver: n/a

    Name: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&2E680ECD&0&00E5
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
    Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D2
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_B0021458&REV_00\3&13C0B0C5&0&FA
    Driver: n/a

    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    AVS Media Grabber 4,0x00200000,1,0,AVSMediaGrabber4.ax,1.00.0000.0043
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16385
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16385
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16385
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16385
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.21116
    ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,12.05.0000.21116
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385
    AVS Video Out,0x00200000,0,1,AVSVideoOutFilter3.ax,1.00.0000.0248
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16385
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16385
    AVS AudioSource4 Filter,0x00200000,0,1,AVSAudioSource4.ax,1.02.0001.0008
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21116
    AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.21116
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16385
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16385
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16385
    ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21116
    ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.21116
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
    ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21116
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
    Extensoft's Screen Capture Filter,0x00200000,0,1,SCFilter.dll,9.00.0000.0000
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16385
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16385
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16385
    AVS AudioSource Filter,0x00200000,0,1,AVSAudioSource.ax,1.01.000
  • edited February 2013
    I have not been able to get it to work in comparability mode either which some people state has worked for them on 64 bit versions of Windows 7. I do know how to configure this option also as I make freeware programs & often use it to test my programs.
  • DjNDBDjNDB Moderator
    edited February 2013
    AWFordJr wrote: »
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Native Mode: 1024 x 768(p) (84.997Hz)

    Description: Speakers (High Definition Audio Device)
    Date and Size: 7/13/2009 19:07:00, 350208 bytes

    Device Name: XBOX 360 For Windows (Controller)

    Please update to the latest Realtek HDA driver.

    Also try unplugging your XBOX 360 Controller (And any other non essential USB devices).

    Finally, your display is running in a higher resolution than it can show, so pixels are effectively lost. You would be better off running in the native resolution of 1024 x 768 image quality wise, and there is a slight chance it confuses the game too.
  • edited February 2013
    DjNDB wrote: »
    Please update to the latest Realtek HDA driver.

    Also try unplugging your XBOX 360 Controller (And any other non essential USB devices).

    Finally, your display is running in a higher resolution than it can show, so pixels are effectively lost. You would be better off running in the native resolution of 1024 x 768 image quality wise, and there is a slight chance it confuses the game too.

    Dude none of the above drivers make any difference for the game to run or not. I could care less about updates. My system is a serious over kill for this game so I know its nothing to do with my system, its drivers, or my sound, and my 360 controller isn't even used for this game so yeah what ever. Also my resolution is not a factor either... Do you even know what your talking about or you just pulling this advise out of you ...?

    If you can offer a real solution to the problem I am having I appreciate it otherwise, seriously?

    Where are the techs or game master who test & code? I would like to hear from one of them instead since this moderator clearly has no clue what he is doing. My next step will be to dispute this with paypal & get a refund. It is sad that you don't offer better customer service & hire people who are educated enough to give good information & suggestions instead of people like this guy who just pulls random useless information out of his ...
  • DjNDBDjNDB Moderator
    edited February 2013
    Have you even tried it?

    I've been supporting users here for several years, and that's exactly the things that caused problems in the past with some of TTG's games.
  • edited February 2013
    Dude I am a programmer not an idiot... Seriously offer me a real solution to my problem. It has been installed on 3 different PCs all which have the same hardware except one of them is 32Bit & none of them will run the game even with fully updated drivers.
  • edited February 2013

    System Information
    Time of this report: 2/19/2013, 13:18:51
    Machine name: JULY18TH1975
    Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: P43-ES3G
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz (4 CPUs), ~2.5GHz
    Memory: 4096MB RAM
    Available OS Memory: 4094MB RAM
    Page File: 2042MB used, 6145MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: ATI Radeon HD 4650
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: ATI display adapter (0x9498)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9498&SUBSYS_24511682&REV_00
    Display Memory: 2808 MB
    Dedicated Memory: 1017 MB
    Shared Memory: 1791 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: ENVISION
    Monitor Id: EPIF770
    Native Mode: 1024 x 768(p) (84.997Hz)
    Output Type: HD15
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1129 (English)
    Driver Version: 8.970.100.7000
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 11/16/2012 15:49:04, 1081856 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-D7D8-11CF-5B71-5B04BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x9498
    SubSys ID: 0x24511682
    Revision ID: 0x0000
    Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R7X:8.970.100.7000:pci\ven_1002&dev_9498&subsys_24511682
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10EC0892&REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 6/19/2012 16:54:20, 4065296 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output(RCA) (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10EC0892&REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 6/19/2012 16:54:20, 4065296 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10EC0892&REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 6/19/2012 16:54:20, 4065296 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Microphone (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    Date and Size: 6/19/2012 16:54:20, 4065296 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: XBOX 360 For Windows (Controller)
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x028E
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3A35
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    Gameport Devices

    PS/2 Devices
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC05A
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 33.7 GB
    Total Space: 57.1 GB
    File System: NTFS
    Model: OCZ-SOLID3 ATA Device

    Drive: I:
    Free Space: 1859.1 GB
    Total Space: 1907.7 GB
    File System: NTFS
    Model: ST2000DL001-9VT156 ATA Device

    Drive: D:
    Model: TSSTcorp CDDVDW TS-H653G ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

    System Devices
    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
    Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D1
    Driver: n/a

    Name: Intel(R) ICH10 LPC Interface Controller - 3A18
    Device ID: PCI\VEN_8086&DEV_3A18&SUBSYS_50011458&REV_00\3&13C0B0C5&0&F8
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
    Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E5
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
    Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D0
    Driver: n/a

    Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
    Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_50001458&REV_03\3&13C0B0C5&0&08
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1033&DEV_00E0&SUBSYS_00E01033&REV_04\4&278CCF74&0&22F0
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
    Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E4
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
    Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_50041458&REV_00\3&13C0B0C5&0&EA
    Driver: n/a

    Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20
    Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_50001458&REV_03\3&13C0B0C5&0&00
    Driver: n/a

    Name: NEC PCI to USB Open Host Controller
    Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\4&278CCF74&0&21F0
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
    Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E0
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
    Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E9
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_90\3&13C0B0C5&0&F0
    Driver: n/a

    Name: NEC PCI to USB Open Host Controller
    Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\4&278CCF74&0&20F0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_A0021458&REV_00\3&13C0B0C5&0&D8
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
    Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E8
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_B0001458&REV_00\4&525529E&0&00E4
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA38&SUBSYS_AA381682&REV_00\4&2273D500&0&0108
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
    Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_50061458&REV_00\3&13C0B0C5&0&D7
    Driver: n/a

    Name: Intel(R) ICH10 Family SMBus Controller - 3A30
    Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_50011458&REV_00\3&13C0B0C5&0&FB
    Driver: n/a

    Name: VIA USB eXtensible Host Controller
    Device ID: PCI\VEN_1106&DEV_3432&SUBSYS_34321106&REV_03\4&13F77309&0&00E0
    Driver: n/a

    Name: ATI Radeon HD 4650
    Device ID: PCI\VEN_1002&DEV_9498&SUBSYS_24511682&REV_00\4&2273D500&0&0008
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
    Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_50061458&REV_00\3&13C0B0C5&0&EF
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_B0021458&REV_00\3&13C0B0C5&0&FD
    Driver: n/a

    Name: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&2E680ECD&0&00E5
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
    Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D2
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_B0021458&REV_00\3&13C0B0C5&0&FA
    Driver: n/a

    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    AVS Media Grabber 4,0x00200000,1,0,AVSMediaGrabber4.ax,1.00.0000.0043
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16385
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16385
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16385
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16385
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.21116
    ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,12.05.0000.21116
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385
    AVS Video Out,0x00200000,0,1,AVSVideoOutFilter3.ax,1.00.0000.0248
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16385
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16385
    AVS AudioSource4 Filter,0x00200000,0,1,AVSAudioSource4.ax,1.02.0001.0008
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21116
    AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.21116
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16385
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16385
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16385
    ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21116
    ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.21116
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
    ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21116
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
    Extensoft's Screen Capture Filter,0x00200000,0,1,SCFilter.dll,9.00.0000.0000
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16385
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16385
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16385
    AVS AudioSource Filter,0x00200000,0,1,AVSAudioSour
  • edited February 2013
    And there you have it! Installed, restarted, and game still doesn't run. Perhaps now you will tell me the game wont run on an SSD drive because its to fast & confuses the game?
  • DjNDBDjNDB Moderator
    edited February 2013
    If you don't stop the condescending talk, you can solve your problems yourself.
    You make it sound as if you were higher qualified, without even knowing my background.
    Anyway, no need to get personal here.

    My suggestions were absolutely reasonable troubleshooting steps though. A number of people had similar crashes just because of the things I listed. There's no guarantee they cause the problem, but systematic troubleshooting in case of a problem with an unknown origin involves trying things that helped others before.

    You didn't mention earlier, that you had the same problem on different PCs though.
    That changes the situation a bit.

    Did you try if it's only the first episode that crashes?
    Do you have any security software running, that could interfere with the game?

    Further, i don't know what the Amazon Download version does different, but it's always worth trying if the free demo of the TTG Store version works. If it does, than it's probably an Amazon specific problem.
  • edited February 2013
    Nope, all 5 chapters do the same thing on all the computers. I never said I was better then you, but the suggestions you offered me were useless even before I did the update to my sound which I only did to prove my point. If you were a computer Tech you would know that in most cases sound is not usually the issue when it comes to the type of error I am getting. Look at my steam account bro I have almost 200 games & if I were to uninstall all of my sound drivers right now & try to play any one of them they would run fine, I just wouldn't have any sound. So yes I was very annoyed with your suggestions because they didn't help or even pertain to the problem I am having. I am frustrated because I paid for something I can not use. I know $9.99 is nothing to you or even perhaps to the game company but for me its still a loss regardless because of the fact I got nothing out of it. Nothing I can use anyway, at least if I had bought the disks I would have coasters for my drinks.

    Now as for your suggestion with the demo that is in fact a good idea in which I had not thought of, and I will get back to you on that.
  • DjNDBDjNDB Moderator
    edited February 2013
    If you haven't tried that yet, unplugging controllers is worth trying, because the game enumerates them on startup. An example of that being relevant is The Walking Dead on Windows 8, which crashes for a lot of people if a controller is present. Wit Monkey Island there were similar issues. I remember people having problems when their Wacom Tablet was connected. That's why unplugging non essential USB devices is a reasonable approach with TTGs games.
    As far as i know they all have issues if there is no sound device present.

    Besides that i can say, that i've tested ToMI in Windows XP, Vista, Win7 64 bit and Win 8 64 bit without problems, so it's not a general incompatibility with the operating systems.
    If the TTG Demo works, it could be something about the DRM Amazon uses.

    Actually the games even work on these Windows versions in my VMWare player virtual machines. I do most of my tests with the TTG Store versions though. I don't have access to Amazon versions.
  • edited February 2013
    DjNDB wrote: »
    Further, i don't know what the Amazon Download version does different, but it's always worth trying if the free demo of the TTG Store version works. If it does, than it's probably an Amazon specific problem.

    The problem is definitely something to do with Amazon! Thank you for the suggestion to try the demo. This was good help information & a great suggestions that I had not thought of, then again I didn't even know there was a demo. I mainly bought the game because I got all of them for $9.99 & they were on the deal of the week. I also thought they were for steam but they weren't so I got a double whammy.

    So now... OMG! God only knows what to do now but I did notice that when the demo version was installing it ask if I wanted to allow the installer to check for needed DirextX updates & files, and I said yes. This is not something it offers when you install from the downloaded exe files from Amazon.

    As for the demo it ran perfectly with out any problems.
  • DjNDBDjNDB Moderator
    edited February 2013
    AWFordJr wrote: »
    So now... OMG! God only knows what to do now but I did notice that when the demo version was installing it ask if I wanted to allow the installer to check for needed DirextX updates & files, and I said yes. This is not something it offers when you install from the downloaded exe files from Amazon.

    As for the demo it ran perfectly with out any problems.

    That's a good start.

    If it actually installed some of the older DirectX files the game expects, than there's a chance the Amazon Version works too now.
  • edited February 2013
    No it still crashes... I have tried each chapter & they all do the same thing. Perhaps if I copy the files from the demo over to the full as far as the directX, I will try it but I have emailed Amazon about the problem asking for a refund. Not sure they will refund a digital order, but who knows.
  • edited February 2013
    Nope no such luck it crashes no matter what I try to do with it.
  • DjNDBDjNDB Moderator
    edited February 2013
    One more thing you can try is disabling most background processes/services as described below. Especially security software (Antivirus, Firewall, ...) could interfere with one version of the game but not the other.

    Booting clean in Windows Vista / 7:
    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. If running the game on Steam, re-check the "Steam Client Service"
    8. Click on OK
    9. Click Restart.
    10. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your settings by doing the following:

    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer
  • edited February 2013
    Oh well I just uninstalled them... I am pretty much over it but it would have been nice to be able to play the game. If Amazon doesn't refund me I guess I will have just lost 10 bucks. Thanks for trying to help, and sorry for getting so frustrated wasn't nothing personal.

    Thanks & good luck...
  • DjNDBDjNDB Moderator
    edited February 2013
    You're welcome. I am glad we at least figured out that the problem is Amazon related.
  • edited February 2013
    I no longer am interested in this game as I have already thought of all these ideas other then the demo suggestion you had made. I have no idea what the problem is, and am not going to pursue it any further. It doesn't seam like a game I would have liked anyway. I will just count my losses & move on. From now on I will look into a game a bit more before I buy it regardless how cheap it is.
This discussion has been closed.