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The walking dead no longer works

posted by Rockyeahh on - last edited - Viewed by 881 users
Alright I completed the game about a month ago on steam on this same PC laptop. A few days ago I tried to play it again and it crashes before even reaching the menu. Nothing has changed on my computer since I completed the game.

Why does a game I have finished no longer work?
17 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator
    I don't know why it happens. Does it crash right after the "click to continue screen"?

    Please follow the instructions to run the Support Tool and attach the resulting "support_data_pc.zip" to your next reply in this thread.
  • it crashes before the game even loads, i click play on steam it goes to a black screen- then it dies with an error message.
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    DjNDB Moderator
    Rockyeahh;790281 said:
    it crashes before the game even loads, i click play on steam it goes to a black screen- then it dies with an error message.
    What error message do you get?
    Please attach the support tool results.
  • all it says is that cilent has stopped working and a button for close program
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    DjNDB Moderator
    I can't help you, if you don't post the information I requested in my first reply.
  • this is the message i get

    walkingdead101.exe has stopped working
    windows is checking for a solution to your problem

    then i get
    walkingdead101.exe has stopped working
    A problem has caused windows to stop working correctly.
    Windows will now close the program and notify you if a solution is avalible.

    close program - (button)

    then i click the button and i get nothing ese.
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    DjNDB Moderator
    Please download the PC Support Tool.
    Then unzip "PC_Support_Tool.zip", run "create_support_data.bat" and follow the instructions on the screen.

    After running it, you should find a "support_data_pc.zip" in the same folder. Please attach that file to a new reply in your thread.
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    DjNDB Moderator
    Thanks.
    Please try renaming the savegame folder
    C:\Users\Charlie Gracie\Documents\Telltale Games\The Walking Dead
    in order to deactivate it.
  • there isn't a save game folder, it's just save files - look at the attachement
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