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Sam & Max won't launch on Windows 8

posted by shesek on - last edited - Viewed by 5.5K users
Hi,

I have just upgraded to Windows 8 and installed Sam and Max season 1 episodes. For some reason they won't launch. Instead i get this message:

"This application is not compatible with the installed operating system or machine configuration.
Please upgrade to Windows 98SE, Windows 2000 or better. Certain virtual environments are not supported. See http://www.securom.com/message.asp?m=os&c=1000 for further information."

Is there a way to solve this problem?
12 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator
    Which S&M S1 version is this?
    TTG Download? Some CD (if so, where did you buy it)? ...?

    I have been running S&M S1 E1 successfully on Win8 in the past. The TTG Download version that is.
  • It's TTG version, downloaded from my purchases section in the website.
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    DjNDB Moderator
    It says in the error message that Virtual PC is suspected of being used. Is that the case?

    Or did you install Hyper-V?
    I 've found reports that Securom doesn't like it. If so, you can try uninstalling it as described here.
  • I don't have Hyper-v installed.

    Also, I posted one mistake in the question. My windows is not upgraded, it's a new windows 8 on a new computer, 64 bit. Maybe it has anything to do with that?
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    DjNDB Moderator
    shesek;769421 said:
    I don't have Hyper-v installed.

    Also, I posted one mistake in the question. My windows is not upgraded, it's a new windows 8 on a new computer, 64 bit. Maybe it has anything to do with that?
    Hmm. Have you tried running the game in compatibility mode (for Win XP or 7) yet?
  • I have the exact same problem as the original poster. and decided to reopen this post as OP never revealed if it worked for him/her
    Hyper V is not enabled on my windows 8 64bit.
    I have tried running in compatibility mode for both win 7 and XP, but no change, same error message.

    this is the TTGdownload version.
    I tried re-downloading and re-installing, but nothing works..
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    DjNDB Moderator
    I don't know any workaround yet, or any good idea what else to try.
    Have you tried contacting SecuROM support as described in the error message?
  • I'm having the same problem. Any chance of it being uploaded sans-securom? The game is on GOG so I assume this is already available.
  • I'm having this problem as well. Just purchased all seasons through the website, but I get the same message as the original poster. Running it in compatibility mode doesn't work either.

    Is there a solution for this now?
  • I have the same problem. Is there still no solution?
This discussion has been closed.