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My problems! Help! [twd]

posted by gamergirl291 on - last edited - Viewed by 2.3K users
JUST TO SAY, I LOVE THIS GAME SOOOOOOOOO MUCH!
hi!
i recently bought the game, The walking dead, in Argos and i played it as usual, but when i completed the 2nd episode, it restarted it's self. but when i finished that, i re-did my game and when i got to the 3rd episode, there was no video but there was sound.
PLEASE HELP! (its on pc btw)
9 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator
    "survival instinct" is a different TWD game, but since you are talking about episodes I assume you actually mean the game by Telltale Games.

    If so, pease follow the instructions to run the Support Tool and attach the resulting "support_data_pc.zip" to your next reply in this thread.
  • HERE U GO! what do i do noooooooooooowww
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    DjNDB Moderator
    Is this a company/school notebook?
    It looks so, because your My Documents folder appears to be on a Network drive ( \\Ustorage2\Student Data\... ).

    What's more important, your installation of the game is incomplete. Episodes 3, 4 and 5 are not installed completely, which seems to be cause the problem.

    Is it possible that the game ran out of space on the Network drive during installation (i.e. you exceeded the quota granted to your user account)?
  • im not sure what i did really! please may you instruct me??? thanks!!!
    :D:D:D:D:D:D:D:D:D:D:D
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    DjNDB Moderator
    gamergirl291;806542 said:
    im not sure what i did really! please may you instruct me??? thanks!!!
    :D:D:D:D:D:D:D:D:D:D:D
    If you answer my questions i can try.
    Is it your personal notebook?
    Can you install software to a different drive, e.g. c: or d:?
  • yeah ive cheacked is it (C:) and (D:) ?
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    DjNDB Moderator
    Okay, then i suggest you make a backup copy of the savegame folder
    \\Ustorage2\Student Data\Students\Eisha-Mae.Medina\My Documents\Telltale Games\The Walking Dead

    Then uninstall the game, and the reinstall it to c: or d:.
  • THANK YOU SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO much!
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    DjNDB Moderator
    You're welcome. I am glad it worked.
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