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Jurassic Park won't open

posted by Spacespike on - Viewed by 1.5K users

I just bought Jurassic Park (Mac version) for my son. It downloaded OK but when we try to open it it says 'the application Telltale games quit unexpectedly'. Please help!

  • Still waiting for help with Jurassic Park. Would someone from Telltale games please provide support or give me a refund for my $29.99.

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    DjNDB Moderator

    I can take a look.

    Please post your system information.

    Open a terminal (e.g. by typing terminal into spotlight).
    Run the system profiler to copy selected system information to the clipboard, by copying the command line below into the terminal and pressing enter:

    system_profiler -detailLevel mini SPHardwareDataType SPSoftwareDataType SPDisplaysDataType SPAudioDataType | pbcopy

    pbcopy already copied the output to the clipboard for you, instead of showing it in the terminal. All you have to do now is reply to this thread, make sure the cursor is in the reply input area, and press (Command + V) to paste it.

    • Hardware:

      Hardware Overview:
        Model Name: iMac
        Model Identifier: iMac8,1
        Processor Name: Intel Core 2 Duo
        Processor Speed: 3.06 GHz
        Number Of Processors: 1
        Total Number Of Cores: 2
        L2 Cache: 6 MB
        Memory: 2 GB
        Bus Speed: 1.07 GHz
        Boot ROM Version: IM81.00C1.B00
        SMC Version (system): 1.30f1


      System Software Overview:
        System Version: Mac OS X 10.5.8 (9L31a)
        Kernel Version: Darwin 9.8.0
        Time since boot: 3 days 19 minutes


      NVIDIA GeForce 8800 GS:
        Chipset Model: NVIDIA GeForce 8800 GS
        Type: Display
        Bus: PCIe
        PCIe Lane Width: x16
        VRAM (Total): 512 MB
        Vendor: NVIDIA (0x10de)
        Device ID: 0x0609
        Revision ID: 0x00a2
        ROM Revision: 3234
            Resolution: 1920 x 1200
            Depth: 32-Bit Color
            Core Image: Hardware Accelerated
            Main Display: Yes
            Mirror: Off
            Online: Yes
            Quartz Extreme: Supported
            Built-In: Yes
          Display Connector:
            Status: No Display Connected

      Audio (Built In):

      Intel High Definition Audio:
        Device ID: 0x106B00A0
        Audio ID: 62
        Available Devices:
                Connection: Internal
                Connection: Combo
            Internal Microphone:
                Connection: Internal
            Line In:
                Connection: Combo
            S/P-DIF Out:
                Connection: Combo
            S/P-DIF In:
                Connection: Combo
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        DjNDB Moderator

        System Version: Mac OS X 10.5.8
        Memory: 2 GB

        According to the System Requirements Jurassic Park requires at least

        OS: Mac OS: Snow Leopard (10.6.X)
        Memory: 4 GB RAM

        Updating to at least OS X 10.6 might help already.
        I don't know if it really needs all the recommended memory to run at all though. It might work with less as well.

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