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Yea I noticed some weirdness with that too. All you need to do is download the demo and run it and on the first page it pops up there's the 'buy it' screen In the upper left hand corner there's a 'customer service' link, click that and there's a thing asking you for your order number and your password. Use the order number from the e-mail and the password you said when you bought it and it'll unlock just fine. The demo download and the full game download are the same as far as I can tell.