Minecraft: Story Mode - Season Two

Minecraft: Story Mode - Season Two


How to run the PC Support Tool for Minecraft: Story Mode - Season Two

The Support Tool is a script file that collects general system information and data related to Minecraft: Story Mode - Season Two, such as a directory listing of the install folder, save folder, and crash events caused by the game. This information helps our support team identify the root of potential issues you may be experiencing.

To run the Support Tool on PC:

  1. Download the MSM-S2_PC_Support_Tool.exe file at the bottom of this article and double-click on it to run the file. Allow it run until it says "FINISHED" at the bottom.
  2. Once the Support Tool is finished, it will open an explorer window containing a file named MSM-S2_support_data_pc.zip.
  3. Attach your MSM-S2_support_data_pc.zip file to your support email or ticket.