The Walking Dead A New Frontier Support
How to run the PC Support Tool for The Walking Dead: A New Frontier
The Support Tool is a script file that collects general system information and data related to The Walking Dead: A New Frontier, such as a directory listing of the install folder, save folder, and crash events caused by the game. This information helps our support team identify the root of potential issues you may be experiencing.
To run the Support Tool on PC:
- Download the TWDANF_PC_Support_Tool.exe file at the bottom of this article and double-click on it to run the file. Allow it run until it says "FINISHED" at the bottom.
- Once the Support Tool is finished, it will open an explorer window containing a file named TWDANF_support_data_pc.zip.
- Attach your TWDANF_support_data_pc.zip file to your support email or ticket.