The Walking Dead Support
I get a black screen at the start of an episode
A black screen may be due to having Steam Cloud Saving enabled while playing the game. We recommend disabling Steam Cloud for the game before launching it.
To disable Steam Cloud:
- Open your Steam Library and right-click on The Walking Dead.
- Select Properties, then select the Updates tab.
- Uncheck the Steam Cloud box at the bottom.
- Click Close to save these settings.