Batman - The Telltale Series

Batman - The Telltale Series

Support

My game displays a black background in several scenes

We are aware of an issue that may be causing performance issues for devices running iOS 10, including: 'freezing', crashing, and black backgrounds and screens. Our team is investigating these issues, and we are working towards a patch that will hopefully resolve them.

We unfortunately do not have a time frame in which this patch will be released, but when it is available you should receive a push notification to your device.
In the meantime, we recommend fully shutting down and restarting your device when your game is exhibiting performance-related issues. Additionally, please close all apps running in the background. These two steps will clear your cache and free up memory, which may help reduce or eliminate performance issues on your device.