General FAQ Support
Why is this game episodic? What does that mean?
Where do I redeem a Telltale Product Code?
Can I transfer my game to another platform?
How do I 'rewind' an episode so I can change my choices?
I don't see games I've purchased on the My Games page in my account
I can't verify my Telltale account or change my password
The game freezes on a black screen when I die.
My Steam-purchased game is asking for a Telltale account login
Will my Steam saves work on the Telltale version, and vice versa?
Which controllers or gamepads are compatible with my games?
Xbox One | Xbox 360
Is an Xbox Live account required to download episodes?
[Xbox 360] The audio/video is lagging in my disc version
[Xbox One] I can't download episodes with my Season Pass disc
My achievements are missing after I completed an episode
Playstation 4 | Playstation 3
[Disc] Episodes show as 'Coming Soon' despite being released
Don't see your answer?
Submit a request